dmSwitchboarddmSwitchboard: A fully
featured virtual switchboard: Give callers a corporate welcome
dmSwitchboard: A fullyfeatured virtual switchboard
Available with any number you choose, dmSwitchboarddmSwitchboard: A fully
featured virtual switchboard greets
your callers with the style of professionalism normally offered by
corporate enterprises.
The service gives you highly-intelligent call management options while remaining easy to use. What's more, this powerful service is affordable for businesses of all sizes - at a fraction of the cost of purchasing a real switchboard.
Key features and benefits of dmSwitchboarddmSwitchboard: A fully
featured virtual switchboard
- Enjoy the benefits of a corporate style switchboard - without the costs, staff training and maintenance
- Welcome every caller in a consistent, corporate fashion
- Create a highly professional first-impression
- Let callers choose between your 'services' and 'departments'
- Divert calls to landlines, mobiles, voicemail and fax services anywhere in the world
- Change diverts at anytime using the online controls
- Get the benefit of expert support - from people, not machines
- Enjoy many advanced features for free (see below)
| Feature | What it does | |
 Web control: Control your numberthrough any web browser |
web controlWeb control: Control your number through any web browser: Control your number through any web browser, changing diverts immediately 24-7 and viewing your itemised call history online in real-time |
|
 |
||
 Voicemail: Voicemail with fullycustomisable answering message |
voicemailVoicemail: Voicemail with fully customisable answering message: Voicemail with fully customisable answering message |
|
|
||
 Voicemail by email: Receive messagesby email (as MP3 sound files) |
voicemail by emailVoicemail by email: Receive messages by email (as MP3 sound files): Receive messages by email (as MP3 sound files) |
|
|
||
 SMS notification: Receive text alertswhen someone leaves a message |
SMS notificationSMS notification: Receive text alerts when someone leaves a message: Receive text alerts when someone leaves a message |
|
|
||
 Team divert: Divert to up tonine different numbers |
team divertTeam divert: Divert to up to nine different numbers: Divert to up to 9 different numbers per department |
|
|
||
 Tone-driven recorded menu:Fully customisable tone-driven divert menu eg.'Press 1 for accounts, 2 for support', etc |
tone-driven recorded menuTone-driven recorded menu: Fully customisable tone-driven divert menu eg.'Press 1 for accounts, 2 for support', etc: Fully customisable tone-driven divert menu. e.g. 'Press 1 for accounts, 2 for support' etc. |
|
|
||
 Recorded information: Set up recorded messagesto deal with frequent customer enquiries |
recorded informationRecorded information: Set up recorded messages to deal with frequent customer enquiries: Set up recorded messages to deal with frequent customer requests (e.g. Opening hours) |
|
|
||
 Set-up wizard: An online step-by-step'wizard' that asks a set of simple questions to help you get started |
set-up wizardSet-up wizard: An online step-by-step 'wizard' that asks a set of simple questions to help you get started: An online step-by-step 'wizard' to help you get started |
|
|
||
Pricing & availability
dmSwitchboarddmSwitchboard: A fully
featured virtual switchboard is available at affordable prices for all business - with no hidden costs. For detailed pricing information just put a number in your trolley and take a look at the full tariff guide (after clicking on the number in your trolley to see the available services and price plans).
Use our 'call cost explorer' (available on the same page) to see the prices of calls to the divert destinations you will be using. It's interactive, and easy to get a feel for call costs.
Placing a number in the trolley places you under no obligation to buy.
dmSwitchboarddmSwitchboard: A fully
featured virtual switchboard case study
dmSwitchboarddmSwitchboard: A fully
featured virtual switchboard helps transport firm accelerate
Our client - a UK-based transport company - advertises for haulage
services throughout the European Union. But its business is really
began 'going places' when it chose dmSwitchboarddmSwitchboard: A fully
featured virtual switchboard and a new number from
dmClub.
The challenge
With four separate phone numbers appearing in adverts - for its offices in London, Manchester, Edinburgh and Liverpool - the company realised that customers were confused about who to call. But the directors knew that purchasing a professional PABX system to integrate the four phone numbers would cost them thousands of pounds.
The solution
The company chose a 0207 Central London-style number to serve as
their central point of contact. They then added the dmSwitchboarddmSwitchboard: A fully
featured virtual switchboard
service to allow customers to choose the office and service they wanted
- and be connected swiftly.
Business benefits
- Calls increased from 150 to around 400 per month, more than doubling revenue
- Call options meant customers could speak to the right person sooner than before - and this led to a better ratio of sale conversions, completed in less time
- Callers now form the impression of a truly European company... easy to do business with
Select a number range
Choose from 0800, 0844, 0845, 0870, 0871, 0207, 07-D and 07-K.
Choose your number
We allow you to select your own number from those available.
Upgrade to dmSwitchboarddmSwitchboard: A fully
featured virtual switchboard
Click the number in the trolley, and in the next screen click on the service drop-down to change the service to dmSwitchboarddmSwitchboard: A fully
featured virtual switchboard.
Select a price plan (optional)
If you are expecting loads of calls consider upgrading to one of our high-volume plans. Click the 'plan' drop-down to see the available options.
Login (or register) and pay
If you have an account with us, login. If you don't, register. Then review your order, make any final adjustments, and decide how you want to pay.
Ready to signup?
Choose a number range now...
