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dmAnswersdmAnswers: A PA-like human answering service: Your very own 24-7 corporate call centre

dmAnswers: A PA-like human answering service

dmAnswersdmAnswers: A PA-like human answering service provides 'real people' to answer any calls you miss at any time - saving you from losing business. The service answers calls in your company name and relays the message you specified as to why you are not available.

This presents a much friendlier and more corporate 'voice' for your business, convincing customers to leave their personal details rather than ignoring the voicemail and hanging up. What's more, dmAnswersdmAnswers: A PA-like human answering service then sends you their message and contact details by SMS and email.

Call flow

Key features & benefits of dmAnswersdmAnswers: A PA-like human answering service

  • Give callers the impression you're a 'corporate enterprise'... however many people you actually employ
  • Avoid losing business by getting contact details from callers who normally don't leave voicemail
  • Save money by using our professional answering team without the expense of employing receptionists
  • Relax about missing calls, confident that our team can handle them on your behalf
  • Use the call centre as an 'overflow' at times when you're especially busy or business is booming
  • Stay open 24-7, even taking calls while you sleep
  • dmAnswersdmAnswers: A PA-like human answering service takes the name, contact number and a short message from every caller
  • The details are sent to you immediately by SMS and email

How much does it cost?

dmAnswersdmAnswers: A PA-like human answering service is available at affordable prices for all business - with no hidden per minute costs. A monthly subscription costs just £19.50 plus VAT, which includes up to 15 calls with immediate SMS/email notification. Any additional messages are then charges at £1.25+VAT.

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dmAnswersdmAnswers: A PA-like human answering service case study
dmAnswersdmAnswers: A PA-like human answering service helps sharpen firm's brand image

Devon entrepreneur Alice launched her own web-based cosmetics company from home in February 2005.  But the business failed to break into profit - until Alice sharpened her brand image and improved customer care by choosing an 0870 number with dmVoicedmVoice: Call-forwarding to UK & international numbers. Voicemail, and 'find-me' call-hunting facilities and dmAnswersdmAnswers: A PA-like human answering service.

The challenge

Alice received about 45 order a month, averaging £37 per sale - but this barely covered her expenses, let alone a wage packet. She spent hundreds of pounds on advertisements in fashion magazines. But these generated few sales.

The solution

Alice elevated her business onto the national stage by using a dmVoicedmVoice: Call-forwarding to UK & international numbers. Voicemail, and 'find-me' call-hunting facilities 0870 number in her adverts and on her web site. Calls are forwarded to her home and to her mobile. Alice also purchased dmAnswersdmAnswers: A PA-like human answering service - so, when she's busy, her calls are answered in her business name by a professional call centre.

Business benefits

  • The 0870 number enabled Alice to transform her image from a home-based hobby to a respectable UK fashion brand
  • Orders have increased by a staggering 65% and average sale values have risen to £52
  • The company moved into profit, earning almost £2000 income for Alice each month
  • Alice no longer worries about missing calls ... dmAnswersdmAnswers: A PA-like human answering service does a great job

Typical First Invoice
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